Called them to get my R6 up to speed on maintenance after just buying it. They said they couldn't see it for over a week so I had to make an appointment for the next Saturday. I asked if i could drop it off the day before cause i have work on Saturday and they said that was fine, they said it wouldn't get worked on any faster than 9am. On Saturday which was when my appointment was. I asked when on Saturday should they be giving me a call to give me a run down on what needs to be done and how much. And I stressed how I didn't want the bike sitting outside all weekend and wanted to be assured I could pick it up before they closed and the service advisor said "10am." so Saturday came and it was 4:50pm 10 minutes before closing and I HAD TO CALL THEM and he said they looked at the bike but haven't had the chance to call me yet. He said if they couldn't call me before closing they would call me Monday morning. Well Monday Monday came and went and no call on Monday at all then Tuesday came and no call finally it was around noon on Tuesday and I just drove there and asked what was going on and why I kept getting put on the back burner and the service advisor didn't explain what went wrong he just ignored my comment and pulled my work order from the very bottom of his paper stack and started looking up the work invoice. So with all that in mind I wasn't going to give the shop that gave me the run around the job so I took the 1200.00 in work to a other local business and they had half the repairs done in 2hrs and waiting on parts for the other. I own two businesses and you ALWAYS keep your customers in the loop. The professionalism of his service advisor is not up to parr. But the mechanic who walked me through all the work needing to be done was professional, informal and helpful.
Very courteous service folks. Even when calling long distance to just ask them a question they took the time to help.
Great staff! Amy in sales is awesome! Keith is always frienfly and helpful!
Went to look at motorcycles. Fairly knowledgeable staff, and if they didn't know the answer they would tell you and look it up. No BS and went pushy at all.
Earlier today, my girlfriend and I were many miles away from home and got stranded. Id blown out the rear tire on my Can Am Defender and my patch kit wouldn't have helped. After calling Redding Yamaha they were able to give me a tire AND rim for a great price, Thanks to their amazing customer service and a helpful Siskiyou Sherrif's Deputy, we were able to change the tire and make it home only a few short hours after sundown. Redding Yamaha made a stressful and potentially expensive situation much easier. I will continue to giving them my much deserved business and recommend them highly.
Redding Yamaha Sea Doo is a US Car Repair based in Redding, California. Redding Yamaha Sea Doo is located at 1936 Twin View Blvd, Redding, CA 96003, USA.
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